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And then along comes Amazon to save the day (again). I have had my basic cell phone for 6 years. I'm not a cell phone junkie, needing the latest and the greatest toy every time something changes. They have the exact same battery that is in my phone for $6. When the battery would no longer hold a charge, the local mobile phone store told me they don't carry batteries for phones that are no longer made and I would have to order from the maker's website. I found that a replacement battery there would cost $40 plus shipping. I ordered 2 (my husband has the same phone). The battery is working and charging just like when the phone was new.
I tried them by phone but with no success either. Normally I wouldn't bother with a negative review on such a minor item but I feel compelled to say something--really warn others--that Eforcity is a company that fails to reply to any email inquires about a problem with your order. Finally I called Amazon customer service and explained the dilemma. In my situation, I sent three emails indicating I had not received the battery and informed Eforcity that the battery was apparently being held up at a local DHL office, which I learned by following the tracking link in the shipping email. The company never contacted me and I waited almost a month for help. They promptly credited my account and apologized for this vendor's poor performance, saying they would investigate the situation as they did not want bad vendor service reflecting poorly on them. Now, I am placing a new order for the battery with Accessory One, a company I have done business with before and had no problems, and I am even saving almost four dollars from the price that Eforcity charges.
What a great value. This same battery at my cell provider store was $45.00. You have to look hard to save that much for the SAME battery.
Wonderful merchant. Great product.Exactly what I needed; no second guessing. Complete confidence in seller.Thank you.
I was a little concerned that I would receive this battery and it either wouldn't be compatible or it wouldn't hold a charge, but it works perfectly. And the price is certainly right.
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